Privacy Policy

1. Introduction

This Privacy Policy describes how Kauntor (“we,” “us,” “our”) collects, uses, stores, and protects information when you use our mobile application, our websites at kauntor.com (including public profile pages at kauntor.com/u/) and app.kauntor.com, and related services (together, the “Service”).

2. Information We Collect

Information you provide: account details (name, email, username, password), profile info (photo, bio, physical measurements), health and fitness data (e.g., weight, height, heart-rate zones, sleep, blood glucose), workout data (exercises, sets, reps, weights), nutrition info (meals, food intake, photos), and user-generated content (comments, messages, likes).

Automatically collected: location during cardio activities, device information, usage data, and heart-rate data from supported devices or integrations.

Camera and media: photos and videos captured for features such as strength analysis and meal logging.

Integrations: data you authorize us to access from Apple HealthKit or Android Health Connect (such as body weight, sleep, and blood glucose), and from connected services such as Garmin and Suunto.

Website visitors: if you visit our public web pages, we collect limited technical information (such as IP address and browser type) needed to serve and secure the pages.

3. Health Platforms and Device Integrations

Apple HealthKit: We access and store HealthKit data only with your explicit permission. We do not use HealthKit data for advertising, marketing, or sale to third parties. You can revoke access at any time in Apple Health settings.

Android Health Connect: On Android, we read body weight, sleep, and blood glucose from Health Connect only with your explicit permission, and only to power the features described in this Policy — charts and summaries of your own data alongside your training and nutrition, and, when you ask, our AI assistant (Section 6). Kauntor never writes data back to Health Connect. We do not use Health Connect data for advertising, marketing, or sale to third parties, and we do not use it to determine credit, insurance, employment, or lending eligibility. You can revoke access at any time in your device’s Health Connect settings.

Garmin & Suunto: If you connect, we retrieve activity and health information as authorized by you and their terms. You can disconnect at any time within the App or the third-party service.

4. How We Use Information

We use information to: provide and improve the Service; record and analyze workouts and nutrition; enable device syncing; display your synced health data (such as sleep and blood glucose) alongside your training and nutrition; deliver social features (e.g., messaging, comments, likes); display public profile pages on the web as described in Section 5; provide AI-assisted features (e.g., exercise/rep analysis, food recognition, training planning, and answering your questions about your own data); personalize your experience; maintain security; and comply with law.

5. Public Profile Pages and Search Engines

Kauntor profiles have a public web page at kauntor.com/u/ followed by your username. These pages are viewable by anyone on the internet, without a Kauntor account, and may be indexed by search engines such as Google. Older links to the same page under app.kauntor.com redirect to kauntor.com.

Visibility levels: Every strength workout, cardio activity, and meal you log carries one of three visibility levels. “Everyone” means anyone can see it: it is shown in the App and, while your profile is Public and your public web page is turned on, it can also appear on that page and be indexed by search engines. “Followers” means it is shown in the App to people who follow you; it never appears on your public web page. “Only Me” means it is shown only to you; it never appears on your public web page. You can change the visibility of any individual item at any time.

Choosing a visibility level: New strength workouts, cardio activities, and meals each take the default you set under “Default Visibility for New Activities” in Privacy Settings. New meals start as “Only Me” unless you change that default. Whatever the default was when an item was created, you can change that item’s visibility at any time afterwards.

What appears on your page depends on your profile visibility setting:

Public profiles: show your profile photo, name, username, bio, follower and following counts, an activity calendar (described below), and the strength workouts, cardio activities, and meals you have shared with visibility set to “Everyone” — a shared workout shows its exercises and sets, a shared activity its duration, distance, elevation, and calories burned, and a shared meal its name, the foods in it, and their calorie and macronutrient totals. They also show a summary of the current month computed from that “Everyone” content only: training and rest days, session counts, total sets and top exercises, cardio time, distance, cycling distance and elevation with your top activities, and a nutrition card showing days logged, average daily calories and macronutrients, and your top foods.

Private profiles: show only a limited page: your profile photo, name, username, follower and following counts, and your activity calendar. Your workouts, cardio activities, meals, bio, and monthly summary are not shown.

Activity calendar: The activity calendar is a two-year grid in which each day is shaded according to how active that day was relative to your own busiest day in the same window, with separate views for strength, cardio, meals, and all activity combined. It appears on both public and limited pages. Its shading is derived from everything you logged on each day regardless of the visibility level of each item, including days on which every workout, activity, or meal was set to “Followers” or “Only Me.” The page receives relative shading only: the calorie counts, set counts, item names, and other figures behind it are not sent to it, and hovering a day reveals only its date.

What never appears on any public page: the content of anything set to “Followers” or “Only Me” (subject only to the activity-calendar shading described above), photos and videos attached to your workouts or meals, GPS routes or locations, body measurements and other health data such as weight, sleep, blood glucose, and heart rate, your direct messages, and your follower and following lists.

Your controls: you can switch your profile between Public and Private in the App at any time, you can change the visibility of any individual item, and you can turn off your public web page entirely with the “Show my profile on the web” setting in Privacy Settings. Turning it off removes your page and asks search engines to remove it from their results.

If you delete your account, your public page is removed. Search engines may retain cached copies for a short period until their indexes refresh; we submit removal requests to accelerate this.

6. AI Features and Third-Party Processors

Some features use on-device processing (e.g., Apple Vision/VisionKit) and/or secure cloud processing. Where cloud AI is used, we send relevant data (e.g., images, short video clips, text inputs) to AI service providers solely to perform the requested feature.

Ask Claude (AI assistant): when you ask our AI assistant a question, the data needed to answer it — which may include your meals, workouts, body weight, sleep, and blood glucose readings — is sent to Anthropic, our AI processor, to generate the response. This happens only when you ask a question; the assistant is inactive otherwise. If you are a coach, questions about a trainee include that trainee’s name.

We do not permit AI providers to use your data for advertising, and data sent through these features is not sold. Anthropic processes it solely to provide the response and, under our commercial API terms, does not use it to train its models.

AI outputs can be inaccurate or incomplete. Do not rely on AI features for medical or nutritional decisions without professional guidance. The assistant does not diagnose conditions or provide treatment, dosing, or clinical advice.

7. Messaging

Direct messages are stored in our databases (e.g., Firebase) and are encrypted in transit and at rest. They are not end-to-end encrypted, meaning message content may be accessible to us under strict role-based access controls (e.g., to comply with law, investigate abuse, or maintain the service).

8. Data Storage, Retention, and Security

We use reputable providers (e.g., Google Firebase/Cloud) with encrypted transmission and storage, authentication, access controls, and monitoring.

Your content is stored in our databases rather than encrypted end to end, meaning it may be accessible to Kauntor staff under strict role-based access controls. We access it for support purposes — for example, investigating an issue you report or recovering your data — and otherwise only where needed to comply with law, investigate abuse, or maintain the service.

We are not a backup service and do not guarantee retention. We may set or change storage limits and retention periods. You are responsible for keeping your own copies of content you wish to preserve.

We may remove or delete any content, data, or accounts at any time, with or without notice, for any reason or no reason, including operational needs, policy violations, or inactivity.

9. Data Sharing

We do not sell your personal information or share it with third parties for their marketing. We may share information:

Publicly, as described in Section 5: information shown on your public profile page is visible to anyone, including search engines.

With service providers and sub-processors: (e.g., cloud hosting, AI processors as described in Section 6, customer support) strictly to operate the Service under confidentiality and data protection obligations.

For legal and safety reasons: when required by law, legal process, or to protect the rights, safety, and integrity of the Service and users.

With your direction or consent: (e.g., posting publicly, sharing with other users, adding a coach, or asking the AI assistant a question about your data).

10. Your Choices and Rights

Access, update, or delete your account information in the App.

Manage HealthKit, Health Connect, and device integration permissions.

Control your profile visibility (Public/Private), your public web page (Section 5), the visibility level of each workout, cardio activity, and meal (Section 5), and notification preferences.

Restricting people: In Privacy Settings you can restrict specific people. The content types you select on that screen are hidden from them throughout the App, including items you have shared with “Everyone,” and they are not notified. Restrictions apply within the App: a public web page is served to anonymous visitors and cannot identify who is viewing it, so content shared with “Everyone” stays visible on that page to anyone who opens it, including someone you have restricted. To remove content from your public page, set it to “Followers” or “Only Me,” or turn the page off.

Coaches: A coach you add in the App has full access to your data, including items set to “Followers” or “Only Me” and content you have restricted from other people. You can end that access by removing the coach in Privacy Settings.

Request deletion of your account and associated data. We may retain information as permitted by law (e.g., safety, fraud prevention, or legal obligations).

If you are in the European Economic Area or the United Kingdom, you have the right to access, correct, delete, or receive a copy of your personal data, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. You may also lodge a complaint with your local supervisory authority. To exercise these rights, contact us at the address below.

If you are a California resident, you have the right to know what personal information we collect, to request its deletion, and to not be discriminated against for exercising these rights. We do not sell personal information.

11. International Transfers

Your information may be processed and stored in the United States and other countries where we and our service providers operate. Where required, we implement appropriate safeguards for such transfers.

12. Children’s Privacy

The Service is not intended for users under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it.

13. Changes to This Policy

We may update this Policy at any time. Changes are effective when posted in the App or on our website. For material changes — such as changes to what appears on public profile pages — we will provide notice in the App. Your continued use after posting constitutes acceptance.

14. Contact

Email: support@kauntor.com